We're here to help
A question, a problem, or a request about your account? Reach a real person — usually within two business days.
✉︎ ceo@xfactorai.comI didn't get my sign-in codeCodes arrive within a minute or two — check spam, confirm your email is right, and request a fresh one. Still stuck? Email us.
How do I delete my account and data?From within the app, or email ceo@xfactorai.com from your account address with the subject "Delete my account". We remove your email, content, and usage records and confirm. See the Privacy Policy.
How do modules and plans work?Yes is one account with many modules. You're on the ones your plan includes; the rest show as "Add". Manage them in Settings inside the app.
Is my content private?Your content is yours — used only to run the modules and generate your results, never sold. Full detail in the Privacy Policy.
A result doesn't look rightEverything a module produces is a draft to review, not professional advice. If something keeps failing, email us what you were doing.